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Store Policy

​Welcome to Horizon Lightworks, where quality craftsmanship meets customer satisfaction. Please take a moment to review our store policies for a seamless shopping experience.

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Handcrafted Excellence:

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  • Every Horizon Lightworks product is meticulously handcrafted, ensuring a unique and artisanal touch in each piece.

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Patina Variability:

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  • Embrace the individuality of our copper lighting. Our patinas vary, offering options for lighter and darker finishes. No two lights share the exact same patina, adding distinctiveness to your purchase.

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Ordering and Payment:

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  • Securely place your order through our user-friendly online platform. We accept major credit cards for a convenient and smooth transaction.

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Shipping:

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  • Shipping costs are calculated based on the final order total, providing transparent pricing.

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Returns:

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  • Your satisfaction is our priority. If you're unsatisfied with your purchase, we accept returns. Visit our Returns page for detailed instructions and any applicable terms.

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Custom Designs:

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  • Elevate your space with a custom-designed lighting fixture. Custom orders are welcomed, but please note that returns for these personalized pieces may be subject to certain conditions.

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Satisfaction Guarantee:

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  • At Horizon Lightworks, we stand by the quality of our products. Our satisfaction guarantee ensures that you're delighted with your handmade copper lighting. If any issues arise, please contact our customer support for prompt assistance.

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Contact Us:

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  • Have questions or need assistance? Reach out to our dedicated customer support team. We're here to provide the guidance and information you require. horizonlightworks@gmail.com

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Thank you for choosing Horizon Lightworks. Illuminate your space with the beauty of artisanal craftsmanship.

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